PANALPINA Pearl River Delta, a global logistics firm, has been accredited with an ISO 9001:2000 Quality Certificate for professional and quality customer services.
"ISO certification shows that we have ability to consistently provide reliable services that meet regulatory and world standards," said Markus Muecke, managing director of Panalpina Pearl River Delta. "We are proud of this achievement, which provides our customers with added confidence in their decision to partner with Panalpina."
"Panalpina utilises effective application of the Integrated Management System, including processes for continual improvement of the system as well as assurance of conformity to customers and applicable regulatory requirements," said Thomas Mok, the head of business processes and quality at Panalpina Pearl River Delta.
"In future, regular audits will be the driving force behind our enforcement of all efficient processes embraced in our daily work," he said.
The Panalpina Group is a forwarding and logistics services provider, specialising in intercontinental airfreight and ocean freight shipments and associated supply chain management solutions. Panalpina provides globally integrated door-to-door forwarding tailored to individual needs.
The group operates a network of 500 branches in more than 80 countries. In a further 60 countries, it co-operates closely with partner companies. Panalpina employs 14,000 people worldwide. In China/Taiwan, there are 30 offices with a staff of over 1,000.