Wartsila signs global service agreement with IMO AB

Wartsila has signed a global service agreement with the leading screw pump manufacturer IMO AB of Sweden to establish a stronger after-sales network for IMO's complete product range.

The cooperation agreement signed in February will result in an important addition to the range of products and services supported by the Wartsila network and increase the servicing outlets and availability of IMO pumps and spare parts. The agreement is made for two years, with provision for one-year extensions thereafter.

We are always looking to increase the services we can offer and by signing this agreement our customers will have a new means of access to spares and services for the upgrading and retrofitting of existing IMO pump installations in a wide range of applications. IMO products will also be the first choice for Wartsila in all our service projects," said Olav Pellas, Wartsila Regional Field Service Director, South Europe & Africa.

IMO believes that Wartsila's experience and strong customer base will strengthen the company as Wartsila engineers are continually servicing other types of equipment in which IMO pumps are employed or could be retrofitted in a wide range of applications.

It's all about increasing the level of service to our customers and increasing the number of locations from where our pumps and spares are available. The agreement also raises the application knowledge of our pumps to another level, said Jonas Haesert, After-Sales Director, IMO AB.

Outlining Wartsila's goal of widening the range of services it offers, Christer Kantola, Vice President, Service Sales, Wartsila Corporation said: Our objective is to strengthen our leading position in the marine and power plant markets and to broaden our unique range of services to support our customers' businesses. This cooperation agreement is part of that strategy and will provide us with the means and knowledge to deliver a more complete range of services.

IMO AB, which has been a supplier of fuel and lubricating oil priming pumps to the Wartsila engine production line for more than 25 years, will have a link on its www.imo.se website taking customers to the Wartsila network so that they can easily locate pumps, spares and services from more than 150 offices and workshops in 70 countries.