With an expansive network of more than 400 dealerships and showrooms in North America, Europe, Asia and Latin America, Knoll has worked diligently to ensure every customer receives each order efficiently, on-time and accurately. To accomplish this, Knoll employed Penske Logistics in July 2001 to consolidate outbound shipments of its four North American manufacturing plants into a single distribution network.
Prior to 2001, customer shipments were unconsolidated. As each of Knoll's manufacturing plants are responsible for different product lines, the company had to make multiple shipments to each customer to fulfill a single order. This distribution approach created a costly gap of inefficiency within Knoll's operations.